We are your Digital Strategy Partner, Risk & Data Security Specialist, Marketing Foundation Builder So you can grow with confidence

 

What We Do

 

Trusted HubSpot Solution Partners

Built for businesses who are experts at something else

Design firms. Construction businesses. Hospitality groups. Professional services. You're brilliant at your actual craft. That's what got you here. Marketing operations and data governance were never meant to be anyone's second job, or anyone's risk. That's what we look after, so you don't have to.

Marketing is built on trust.

Trust is achieved through data security and strategy.

Strategy is executed on a solid foundation.

"Dawn and her team were instrumental from the concept point right through to execution and ongoing support. They advised what we needed and when to ensure we had the right services to support the business on the outset. SM2C have helped us to: Fully digitalise our recruitment process; Designed a new website that included gated content and automation for sign-ups; Created CSAT and Employee Surveys ; Delivered and continue to deliver our marketing strategy with regular emails to communicate to our employees across different countries and to our clients and so much more. Dawn keeps telling us we are only just getting started with HubSpot! I cannot recommend them highly enough."
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Pesh
The Consumer Helpline, part of the TCHGroup
Excellent service and working relationship with SM2Communicate. "We have been working with SM2Communicate for over two years now and have received outstanding and professional service. They have provided useful professional advice which has helped us shape our social media marketing campaigns. We have used SM2Communicate to produce newsletters utilising the HubSpot facilities. They have also created images and written content for social media campaigns. I would highly recommend the team as they are friendly, professional and knowledgeable."
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Bev
Career Colleges
On it! "When I have an issue or question, I call Dawn and the team at SM2C and before you know it, they are on it! I've been working with Dawn for over a year now and they are thorough, organised, positive and helpful. SM2C have migrated our CRM to HubSpot, set up a regular, consistent marketing plan using HubSpot and made it much easier for us to manage and tend our valuable client list. They are Responsive, Calm, Patient and Strategic. They have saved us valuable time and we are beginning to see real benefits. We are now generating content ahead of time which frees us up to be tactical and responsive in our marketing rather than beset by it. They also designed and moved our wordpress website into HubSpot with Ease."
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Geoff
Wyatt Jewellery

More than risk taken off the table

A clean, secure data foundation means your marketing spend converts instead of leaking, your team's time goes back to their real job, and AI and automation can be trusted to run.

That's money back on the table, not just risk removed from it.

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Supporting HubSpot Users

  • Ongoing management, data hygiene and risk

  • Knowledge share through training

  • Onboarding 

Smart CRM, Marketing, Sales, Service, Content, Data, Revenue and Agent Hubs

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Digital Customer Journey

We build your customer journey on the right mix of marketing, automation and AI, with data hygiene and risk checks running at every stage. The result: streamlined processes, protected data, and customers who stick around

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Responsible AI Enablement

AI strategy & adoption roadmaps

Workflow automation & agents

Responsible risk management & governance

Training

Guardrails and frameworks

 

HubSpot

Being a HubSpot Solutions Partner

Being able to receive the latest training, negotiate better list prices for clients and deliver support on the HubSpot Portals.

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Celebrating Abilities

Recognising individuality and nurturing strengths, it's what being inclusive is all about

Proof, not promises

Businesses like yours, already doing this

  • A luxury design business (90 employees) moved HubSpot Marketing Hub Professional off an internal project manager's plate and onto us, trading a side task for specialist stewardship.

  • A UK BPO operating across Wales and South Africa got full digital transformation of its recruitment and operations workflow, with leadership able to see live pipeline visibility across £3.1M of deal value.

  • A health and wellness practice scaled from 1 to 8 practitioners over a 4-year partnership, doubling bookings and growing social reach by over 3,000%.

How we work with you  Friend

You get direct access to senior expertise, backed by a trusted network of specialists I bring in as your needs grow. No layers, no junior account managers, just the right people at the right time, growing alongside you.

Founder Dawn-Louise Kerr brings more than 15 years of HubSpot and marketing delivery, alongside board-level experience in risk governance and data security, built into every engagement from day one. 

  • HubSpot, done for you — Professional or Enterprise tier setup, management, and audits, starting with one Hub and growing at your pace.
  • Digital and data governance advisory — the risk and security side, built in from the start, not bolted on.
  • Website, growth marketing and content — the marketing foundation everything else sits on.

Some of our testimonials from our satisfied clients are above, and their success stories speak volumes about the impact we've had on their businesses.